Frequently Asked Questions
What products does Noveira Moda specialize in?
Noveira Moda specializes in luxury leather jackets and coats for women and men, along with bridal, wedding and special-occasion jackets and tops.
Are Noveira Moda leather jackets genuine leather?
Product materials vary by design. Please check the individual product description for the exact material and construction details.
Do you offer custom wedding jackets?
Yes. Selected wedding and bridal designs may be available as made-to-order or customized pieces. Contact us before ordering to discuss your requirements.
Can I request a custom size?
Selected products may be available in custom sizing. Please contact us before placing your order if you require measurements outside the standard size chart.
How do I choose my size?
Please use the size chart provided on the individual product page.
If you are unsure between sizes, contact us before ordering for assistance.
How long does a custom order take?
Production time varies depending on the design, materials, embellishment and customization requested.
The estimated production time will be provided on the product page or confirmed with you before production begins.
Do you ship internationally?
Yes, international shipping is available to selected destinations.
Shipping availability and costs are calculated according to the destination and available shipping service.
Will I have to pay customs or import duties?
International customers may be responsible for customs duties, VAT, import taxes or other charges imposed by their destination country.
Can I return a custom wedding jacket?
Custom, personalized and made-to-order garments are generally non-returnable because they are produced specifically for the customer, subject to applicable consumer rights.
Please review our Return & Refund Policy before ordering. But we value our customers and will give you the better options to keep your experience wonderful.
How can I track my order?
When tracking is available, you will receive tracking information after your order has been dispatched.
What should I do if my order arrives damaged?
Contact us as soon as possible with your order number and clear photographs of the product and packaging.
How can I contact Noveira Moda?
Email us at:
care@noveiramoda.com
We're happy to help with products, sizing, custom orders, shipping and existing orders.